FAQ

Where can I buy modest swimwear? Right here at Modest Mermaid, we ship worldwide so there is nowhere we can't get to for you. For your Australian designed modest swimwear, burkinis and tznuis bathers check out our shop. 

What do you sell? We sell high quality swimwear with SPF50+. We have swim dresses that come in 3 different lengths- short, long and extra long, as well as  accessories. For those who prefer full coverage we sell swim leggings. Our swim dresses can be purchased in type on product pages as dress only or as set(set includes the dress + leggings). 

Where are you located? We are located in Melbourne Australia but ship worldwide. If you are local and want to try on our swimwear we can arrange that if you contact us at hello@modestmerma.id or on 0438002270. 

How much do you charge for shipping? We ship for free worldwide for orders over $40. Australian orders under $40 are charged at a flat rate of $9. International orders under $40 are charged at a flat rate of $15. All parcels are sent with tracking. 

How long will my order take to get to me? 

All Orders are sent within 24 hrs with tracking, express post options available at a cost.

Australian delivery timeframes

The below days are quoted as business days: 

State Business days
Melbourne 2-3
Other states 3-4 can be up to 6
Express post $9

1-2

 Overseas delivery timeframes

The below days are quoted as business days: 

Country Business days
NZ 7-12
Singapore 5-10
USA/UK/Italy/Malaysia/Germany 10-15
China/Egypt/Fiji/Greece/Saudi Arabia/UAE 15-20
Israel/Indonesia/India 18-25
Express post International $19
NZ 5-8
Singapore 2-5
USA/UK/Italy/Malaysia/Germany 7-12
Egypt 8-18
Greece/Saudi Arabia 10-15
Israel/Indonesia 15-20

 

How do your sizes run?

Our sizes run true to your clothing size as per below guide. For specific product details these can be found on the product page under each particular product. If you are in between sizes go up a size. 
S M L XL XXL
Australia/UK 8-10 10-12 12-14 14-16 16-18
USA 4 6 8 10 12
EU 34 36 38 40 42
How do I make sure I order the right size?Besides our size chart which is under each styles product page, we also have a guide to finding your perfect modest swimwear that will appear as a pop up, add your email address and you will be emailed the guide. If it has already popped up just refresh your browser or empty your catches and it will pop up again. 
swim dress
What do I wear under my swim dress and set?
Either a one piece or two piece bather can be worn under the swim dress and sets.
 
Do you have a girls range?
All our sizes are based on womens clothing sizes however we have many girls from the age of 12-15 years buy our swimwear and often fit into a size small or medium. 
 
What are the benefits of modest swimwear? Our modest swimwear have a SPF50+ rating this is the highest level of protection available. Our material blocks harmful UV rays by up to 98% protecting your skin while you enjoy time on the beach with family and friends. Plus they are so gorgeous, fashionable and flattering obviously!
 

How do I look after my swimwear?Always rinse the swimwear our after use using cold water and line or air dry. The swimwear is machine washable with like colours however we recommend cold hand rinse is best. 

Do you accept returns? Of course! we accept returns and exchanges for change of mind or size exchanges within 14 days of reciept, subject to the below conditions:

  • item is not washed or worn
  • tags are attached
  • proof of purchase is supplier
Return shipping is paid by the customer 

How do I track my order? Orders are sent via Australia Post, once the order is placed you will be emailed the tracking number and can check the order status my inputting the tracking number here: https://auspost.com.au/mypost/track

What payment methods do you take? We accept them all: credit cards, paypal and afterpay

If I have a discount code where do I enter it? Lucky you! Discount codes can be added in the checkout page 

Who do I contact if I have any questions? Feel free to reach out to Emily via email at hello@modestmerma.id you can also use the chat function or contact us function on our website or on 0438002270.