Where can I buy modest swimwear? Right here at Modest Mermaid, we ship worldwide so there is nowhere we can't get to for you. For your Australian designed modest swimwear, burkinis and tznuis swimwear check out our shop.
What do you sell? We sell high quality full coverage swimwear with SPF50+. We have swim dresses that come in 3 different lengths- short, long and extra long, as well separates and accessories. For those who prefer more full coverage options we sell swim leggings and shorts. Our swim dresses can be purchased in type on product pages as dress only or as set as a dress and leggings or dress and shorts
Where are you located? We are located in Melbourne Australia but ship worldwide. If you are local and want to try on our swimwear we can arrange that if you contact us at firstname.lastname@example.org or on 0438002270.
How much do you charge for shipping? We ship for free worldwide for orders over $80 AUD.
Australian orders under $80 AUD are charged at a flat rate of $9.
International orders under $80 are charged at a flat rate of $15.
All parcels are sent with tracking through Australia Post.
How long will my order take to get to me? All Orders are sent within 24 hrs with tracking, express post options available at a cost.
In Australia express post is $9 for orders over $80 and $12 for orders under $80.
International express post is $15 for orders over $80 and $25 for orders under $80.
You can choose these options under shipping at checkout.
Do you do click and collect for Melbourne locals? If you are needing products urgently and don't have time for express post we can do click and collect options. Check out as normal and email us at email@example.com to organise a pick up day and time.
Australian delivery timeframes
The below days are quoted as business days (please note due to covid we are seeing some shipping delays):
|Other states||2-4 can be up to 7|
|Express post $9||
Overseas delivery timeframes
The below days are quoted as business days:
|Express post International $19|
**please note due to corona virus these timings are subject to change, for the most up to date timings please check Australia Post website www.australiapost.com.au
How do your sizes run?
|Clothing size (AUS/UK)||8||10||12||14||16||18||20|
|Clothing Size (USA)||4||6||8||12||14||16||18|
|Clothing Size (EU)||34||36||38||40||42||44||46|
How do I look after my swimwear?Always rinse the swimwear our after use using cold water and line or air dry. The swimwear is machine washable with like colours however we recommend cold hand rinse is best.
Do you accept returns and exchanges? We accept exchanges for size changes and returns on any faults with the item within 14 days of receipt of product, subject to the below conditions:
Australian customers- Modest Mermaid will pay the return shipping charge for full priced orders (not including sale items) and postage back to the customer with the exchanged product.
Overseas customers will need to pay return shipping charge back to Modest Mermaid and we will send the exchange product back to you free of charge.
To request a return or exchange use the Request Return tab at the footer of the website to initiate a request
How do I track my order? Orders are sent via Australia Post, once the order is placed you will be emailed the tracking number and can check the order status my inputting the tracking number here: https://auspost.com.au/mypost/track
What payment methods do you take? We accept them all: credit cards, paypal, afterpay and zippay
If I have a discount code where do I enter it? Lucky you! Discount codes can be added in the checkout page
Who do I contact if I have any questions? Feel free to reach out to Emily via email at firstname.lastname@example.org you can also use the chat function or contact us function on our website or on 0438002270.