Shipping and Returns Policy
All orders are sent within 1-2 business days with tracking, Modest Mermaid ship worldwide for free for orders over $149 AUD.
Australian orders under $149 AUD are charged at a flat rate of $9.95.
International orders under $149 are charged at a flat rate of $19.95.
How long will my order take to get to me? All Orders are sent within 1-2 business days with tracking via our postage partner Australia Post, express post options available at a additional cost.
In Australia express post is $11.95 for orders over $149 and $14.95 for orders under $149.
International express post is $29.95 for orders over $149 and $39.95 for orders under $149.
You can choose these options under shipping at checkout.
Australian delivery timeframes
The below days are quoted as business days
| State | Business days |
| Melbourne | 2 |
| Other states | 2-4 can be up to 6 |
| Express post |
1-3 |
Overseas delivery timeframes
The below days are quoted as business days:
| Country | Business days |
| NZ | 8-14 |
| Singapore | 5-10 |
| USA/UK/Fiji/Greece/UAE/India | 10-15 |
| Saudi Arabia/Germany/Malaysia/Indonesia | 15-20 |
| Israel/China/Egypt | 18-25 |
| Express post International | 3-8 days |
| NZ | 5-8 |
| Singapore | 2-5 |
| USA/UK/Malaysia/Egypt | 7-13 |
| Germany | 8-18 |
| Greece/Saudi Arabia | 10-15 |
| Israel/Indonesia |
15-20 |
Returns/Exchanges policy
We want you to love your purchase! If you're not completely satisfied, we accept returns and exchanges under the following conditions:
Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact.
Returns and exchanges must be initiated within 14 days of delivery.
To Initiate a Return or Exchange:
Please use the Return Portal located in the footer of our website. Once your return is approved, a prepaid return shipping label will be emailed to you.
Please note: A $10 fee will be deducted from your refund to cover the cost of return shipping in Australia and $25 feefor overseas customers.
If you have any questions, feel free to contact our customer support team.