We send all orders within 24 hrs with tracking.

The shipping times are quoted as business days: 

**please note shipping times can change, for the most up to date timings please check www.australiapost.com.au

Where can I buy modest swimwear? Right here at Modest Mermaid, we ship worldwide so there is nowhere we can't get to for you. For your Australian designed modest swimwear, burkinis and tznuis swimwear check out our shop. 

What do you sell? We sell high quality swimwear with SPF50+. We have swim dresses that come in 3 different lengths- short, long and extra long, as well separates and accessories. For those who prefer full coverage we sell swim leggings and shorts. Our swim dresses can be purchased in type on product pages as dress only or as set as a dress and leggings or dress and shorts

Where are you located? We are located in Melbourne Australia but ship worldwide. If you are local and want to try on our swimwear we can arrange that if you contact us at hello@modestmerma.id or on 0438002270. 

How much do you charge for shipping? We ship for free worldwide for orders over $70. Australian orders under $70 are charged at a flat rate of $9. International orders under $70 are charged at a flat rate of $15. All parcels are sent with tracking. 

How long will my order take to get to me? All Orders are sent within 24 hrs with tracking, express post options available at a cost. In Australia $9 for orders over $80 and $12 for orders under $12. International express post is $15 for orders over $80 and $25 for orders under $80. You can choose these options under shipping at checkout. 

Australian delivery timeframes

The below days are quoted as business days (please note due to covid we are seeing some shipping delays): 

 Overseas delivery timeframes

The below days are quoted as business days: 

  **please note due to corona virus these timings are subject to change, for the most up to date timings please check Australia Post website www.australiapost.com.au

How do your sizes run?

Our sizes run close to your clothing size as per below guide. We do recommend if you are If you are in-between sizes go up a size. 

For specific product details these can be found on the product page under each particular product.

Size	S	M	L	XL	2XL	3XL	4XL
Clothing size (AUS/UK)	8	10	12	14	16	18	20
Clothing Size (USA)	4	6	8	12	14	16	18
Clothing Size (EU)	34	36	38	40	42	44	46

How do I make sure I order the right size?Besides our size chart which is under each styles product page, we also have a guide to finding your perfect modest swimwear that will appear as a pop up, add your email address and you will be emailed the guide. If it has already popped up just refresh your browser or empty your catches and it will pop up again. 

What do I wear under my swim dress and set?

Either a one piece or two piece bather can be worn under the swim dress and sets.

 

Do you have a girls range?

All our sizes are based on womens clothing sizes however we have many girls from the age of 12-15 years buy our swimwear and often fit into a size small or medium. 

 

What are the benefits of modest swimwear? Our modest swimwear have a SPF50+ rating this is the highest level of protection available. Our material blocks harmful UV rays by up to 98% protecting your skin while you enjoy time on the beach with family and friends. Plus they are so gorgeous, fashionable and flattering obviously!

 

How do I look after my swimwear?Always rinse the swimwear our after use using cold water and line or air dry. The swimwear is machine washable with like colours however we recommend cold hand rinse is best. 

Do you accept returns and exchanges? We accept exchanges for size changes and returns on any faults with the item within 14 days of receipt of product, subject to the below conditions:

• item is not washed or worn
• tags are attached
• proof of purchase is supplier

Modest Mermaid will pay the return shipping charge for Australian orders except for sale items.

Overseas customers will need to pay return shipping charge back to us and we will send exchange product back free of charge.

To request a return or exchange use the Request Return tab at the footer of the website to initiate a request

How do I track my order? Orders are sent via Australia Post, once the order is placed you will be emailed the tracking number and can check the order status my inputting the tracking number here: https://auspost.com.au/mypost/track

What payment methods do you take? We accept them all: credit cards, paypal and afterpay